Last updated: July 12, 2026
This Privacy Policy describes how John Garage Door Repair (“we,” “us,” or “our”) collects, uses, and safeguards the information you share when you visit johngaragedoorrepair.com, contact us, or request garage door service. By using our website or booking a repair, you agree to the practices outlined below.
Information We Collect
We only collect the information we need to serve you well. This includes details you provide directly — such as your name, phone number, email address, and the service address of the garage door you need repaired — when you call us, submit our contact or online scheduling form, or request a quote. We also automatically collect limited technical information, such as your IP address, browser type, device, and the pages you view, through cookies and standard website analytics.
How We Use Your Information
Your information helps us respond to service requests, schedule and dispatch a technician to the correct address, prepare accurate quotes, follow up after a job, and answer questions. We also use aggregated technical data to keep the site secure, understand how visitors use it, and improve our content and service. We may use your contact details to comply with legal obligations or resolve disputes.
Cookies and Analytics
Our website uses cookies to remember your preferences, keep the site functioning, and measure how it is used. You can accept or decline non-essential cookies through our cookie notice, and you can disable cookies at any time in your browser settings. Turning off certain cookies may affect how parts of the site work.
How We Share Information
We do not sell or rent your personal information. We share it only with trusted service providers who help us operate — for example, our website host, scheduling tools, and analytics providers — and only to the extent they need it to perform their work. These providers are expected to keep your information confidential. We may also disclose information when required by law or to protect our rights, property, or safety.
Data Retention
We keep your information only as long as necessary to provide our services, maintain accurate business records, and meet legal or tax requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices
You may ask us to review, update, or delete the personal information we hold about you, and you may ask us to stop contacting you at any time. To make a request, please reach out through our Contact Us page or by phone at (872) 312-8838. We do not send marketing newsletters.
Children’s Privacy
Our website and services are intended for adults arranging garage door repair. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Links to Other Websites
Our site may link to third-party websites, such as manufacturer resources or local municipal pages. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please visit our Contact Us page or call (872) 312-8838.